An order management system (OMS) is a software platform that enables firms to process customer orders from sales submission through product confirmation.
It unifies shipping data across multiple sales marketplaces to enable comprehensive visibility into order tracking throughout the entire process.
An OMS aids firms coordinate the holistic order cycle efficiently, from the point a shopper enters an order to its order management system oms complete completion and required return.
It improves stock management by offering accurate data on oms inventory amounts and order information, helping enterprises to order management system improve their fulfillment practices and boost consumer retention.
An effective OMS links with other business systems like online store platforms, fulfillment management systems, accounting software, and logistics carriers to create a cohesive order fulfillment process from beginning to end.